Consumer Protection

Your everyday guide to help you prevent identity theft, understand credit and be a smart shopper.

As of July 2011, ConsumerAction.gov has merged with USA.gov. You'll still find the same great consumer information you always did, but you'll also have more government information and services available to you.


Online Tools for Consumers

  • Be a Smart Consumer
    Know your rights and responsibilities before you make a purchase, and learn how to protect your rights after you buy.
  • Consumer Action Handbook
    Order a copy of the current Consumer Action Handbook.
  • Consumer Frauds and Scams
    Protect yourself against the latest schemes to get your money.
  • File a Consumer Complaint
    Have a consumer problem? Learn what steps to take to resolve the problem. Also, get a sample complaint letter template to contact the sellers, manufacturers, or consumer organizations.