Health Insurance

Learn about your health insurance options. Get information about private insurance plans, Medicare, Medicaid, and other programs to help you pay for your medical expenses.

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Lower Drug Costs

Understanding Medicare Drug Costs

May 2011

There are many prescription drug plans available to people enrolled in Medicare. Each plan varies in cost and coverage. Medicare, Medicaid, many states, and drug companies have programs to help people pay for their prescription drugs.

Affordable Care Act

The 2010 Affordable Care Act will reform health insurance, over several years. Some new provisions are already in place; most changes will take effect by 2014. This law holds insurance companies more accountable, expands coverage for young adults, offers small-business tax credits, and provides access to insurance for uninsured Americans with pre-existing conditions.

HealthCare and You

Find out how the Affordable Care Act reforms health insurance. You'll learn about affordability, preventive care, pre-existing conditions, and more.

Show Video Transcript

0:01
Slide 1: Hello, my name is Mayra Alvarez. And I’m glad to be with you today to talk
0:05
about the health care law, the Affordable Care Act – and what it means for you, your
0:10
family, and your community.
0:12
Slide 2: The first question most people have is: why did we need the health care law? The
0:17
answer is that we had a health insurance market that worked very well for big insurance companies,
0:23
but not so well for American families. Insurers could pick and choose who they gave
0:27
coverage to. And premiums were skyrocketing even as insurers made record profits.
0:32
Slide 3: That’s why Congress passed and the President signed the Affordable Care Act.
0:37
Slide 4: Essentially, the law means four things for you and your family: It ends the worst
0:43
insurance company abuses. It makes health insurance more affordable. It strengthens
0:49
Medicare. And it provides better options for getting health coverage.
0:53
Today, I’ll talk a little more about each of these areas, and make a few more key points
0:59
about the law.
1:00
Slide 5: The first way the law helps you is by putting in place some new consumer protections.
1:06
In the past, insurance companies could take advantage of you. They could deny coverage
1:09
to children who had asthma or were born with a heart defect.
1:13
They could also put a lifetime cap on the amount of care they would pay for. So if you
1:18
developed a serious condition like cancer or a rare blood disease, or you were injured
1:24
in a car crash, your insurance could disappear when you needed it most.
1:29
And worst of all, they could cancel your coverage when you got sick just by finding an accidental
1:34
mistake in your paperwork. Some insurance companies even used computer programs designed
1:40
to search the records of people with breast cancer or HIV looking for these errors.
1:45
Slide 6: The law bans these abuses and more. As a result, 105 million Americans no longer
1:53
have to worry about a lifetime cap on their benefits. Millions of Americans no longer
1:58
have to fear their insurance being canceled without cause. And the parents of more than
2:04
17 million children with pre-existing conditions no longer have to worry that their children
2:10
will be denied coverage.
2:11
Slide 7: The second way the law helps you is by making health insurance more affordable.
2:17
That starts with preventive care. We know that getting preventive care like cancer screenings
2:22
and vaccines is one of the best ways to stay healthy. But in the past, too many Americans
2:28
went without this care because their insurer didn’t cover it or required expensive co-pays.
2:34
When the choice was $50 for a mammogram or $50 for groceries, many women had to take
2:40
their chances. Now, they don’t have to take that risk.
2:45
Thanks to the health care law, a wide range of recommended preventive services are available
2:50
for free in all new plans. In 2011 alone, 54 million Americans got at least one free
2:58
preventive service through their private health insurance plans.
3:02
Slide 8: The law also helps you get more value for your health care premium. Before the law,
3:08
some private insurance companies spent almost half of your premium on overhead like marketing
3:14
and CEO salaries, leaving as little as 60 cents of every premium dollar to spend on
3:20
care. The health care law gets you more bang for
3:23
your buck by creating the new 80/20 rule: in general, insurers must now spend at least
3:29
80 percent of your premium on health care services or improving care or they have to
3:35
repay the money.
3:36
Slide 9: Because of this rule, 12 million Americans got over $1 billion in rebates from
3:43
their insurance companies in the summer of 2012. That’s an average of $151 per family.
3:52
In addition, the health care law has put in place new rules that require insurance companies
3:56
to publicly justify any rate increase of 10 percent or more.
4:02
And we’re already seeing these rules pay off across the country. Since the rate review
4:06
program took effect in 2011, health insurers have proposed fewer double-digit rate increases.
4:13
Health premiums are going up at a slower rate. And in some areas, premiums have actually
4:20
gone down.
4:21
Slide 10: Finally, the law makes health coverage more affordable for small business owners.
4:26
Small businesses create two out of every three jobs. But in the old system, small businesses
4:32
paid an average of 18 percent more for the same health coverage as the big companies
4:37
down the street. That made it hard for small businesses to attract and keep the best employees.
4:44
The health care law gives small businesses tax credits to help them afford coverage.
4:48
Now, fewer small businesses have to choose between hiring and health care.
4:54
In 2011 alone, about 360,000 employers who provide health insurance for two million workers
4:54
received a tax credit. And it’s important to note that no small business owner will
4:55
be required to provide coverage under the law.
4:57
Slide 11: In 2011 alone, about 360,000 employers who provide health insurance for two million
5:00
workers received a tax credit. And it’s important to note that no small business owner
5:05
will be required to provide coverage under the law.
5:07
Slide 12: The third way the law helps Americans is by providing new benefits for the nearly
5:12
50 million older Americans and Americans with disabilities who rely on Medicare each year.
5:18
It makes many key preventive services available with no co-pay or deductible to help ensure
5:24
that no senior has to skip a potentially life-saving cancer screening because they can’t afford
5:29
it. Already, 32 million people with Medicare have received a free preventive benefit.
5:35
The law provides relief to people in the Medicare Part D prescription drug coverage gap – known
5:40
as the “donut hole.” Now, those in the donut hole can get a 50% discount on their
5:46
covered brand-name medications –discounts that have saved seniors an average of more
5:50
than $650 each thanks to the law. And the donut hole will be closed in 2020.
5:58
The law also provides a historic boost to efforts that crack down on Medicare fraud.
6:03
These efforts helped return a record $5.7 billion to the Medicare trust fund in 2010
6:11
and2011. And Medicare’s trustees say that the savings
6:14
from improvements like reducing fraud will extend the life of the Medicare Trust Fund
6:19
by eight years.
6:20
Slide 13: These improvements are strengthening Medicare for seniors today and tomorrow.
6:25
Slide 14: If you have health insurance you like, that’s what the law means for you:
6:30
protection from insurance company abuses, more affordable insurance and a stronger Medicare.
6:39
But many families and small business owners have coverage that doesn’t meet their needs
6:42
or will soon be too expensive. Others would like to get coverage but can’t afford it.
6:49
Millions are locked out of the market because of a pre-existing condition.
6:52
The fourth key part of the law is providing Americans with better options for coverage.
6:57
Slide 15: For years, young adults have had some of the highest rates of being uninsured.
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Most young people lost their family coverage when they graduated high school or college
7:07
and it was often a few years before they got a job that offered good health insurance.
7:12
That meant that if they had a car accident or an unexpected diagnosis while uninsured,
7:18
they or their families could go broke trying to pay for the care they needed.
7:22
Now, under the law, most young adults who can’t get coverage through their jobs can
7:27
stay on their parents’ plans until age 26 – a change that has already helped 3.1 million
7:34
young adults get health coverage.
7:35
Slide 16: The law has also provided new coverage options for Americans with pre-existing conditions.
7:42
Under the old system, no one got a worse deal than the 129 million Americans with pre-existing
7:49
conditions. When they tried to buy coverage on their own, insurance companies could hike
7:54
their rates, carve out needed benefits, or lock them out of the insurance market altogether.
8:00
For people with potentially fatal conditions like cancer, this meant they often couldn’t
8:05
afford life-saving treatments. The health care law has given Americans who’ve
8:09
been locked out of the market a new coverage option. As a result, more than 70,000 Americans
8:14
with serious health conditions are now getting the health insurance they need.
8:19
Slide 17: And beginning in 2014, there will be better choices for all families and small
8:25
business owners who buy their own coverage. Insurance companies will finally be prohibited
8:30
from discriminating against people with pre-existing conditions or charging women more just because
8:36
they’re women. At the same time, every state will get a new
8:39
marketplace for families and small business owners who buy their own health insurance.
8:45
In these marketplaces, you can shop for health insurance and find a plan that fits your budget.
8:50
You can even compare the premiums and out of pocket costs of plans in your area. And
8:55
if you can’t afford the premiums, you’ll receive a tax credit that helps you pay for
8:59
it. There will also be better access to Medicaid. States have significant flexibility in how
9:04
these new marketplaces are set up. And no matter how they do it, Members of Congress
9:08
will get their coverage in that same marketplace too.
9:11
Slide 18: What this all means is that no matter what happens to you – if you lose your job,
9:17
change jobs or you start a business or you retire early or you get sick – you’ll
9:22
still have affordable options for health insurance. And there’s a couple more points to keep
9:27
in mind.
9:27
Slide 19: We all know that health insurance doesn’t guarantee you’ll get the care
9:30
you need. In the past, you’d call up your doctor and too often you’d hear that the
9:35
next appointment was in four months. Or you’d only see your doctor for ten minutes because
9:40
they had to rush on to their next patient. That’s why the health care law also invests
9:46
in training and placing thousands of new doctors and nurses in communities that need them most.
9:52
And it creates and expands community health centers across the country.
9:56
These investments will make it easier for you to see your doctor and spend more time
10:00
with them.
10:00
Slide 20: In addition, the law does not add a dime to the deficit.
10:05
According to Congress’ official independent scorekeeper, the Congressional Budget Office,
10:09
the law is completely paid for through a wide range of reforms, from cracking down on health
10:14
care fraud to ending wasteful subsidies to private insurance companies.
10:18
Slide 21: So what does the law mean for you? Four key things:
10:23
It ends the worst insurance company abuses. It makes health insurance more affordable.
10:29
It strengthens Medicare. And it provides better options for getting health coverage.
10:33
Slide 22: The health care law is a work in progress. But it has already made huge improvements
10:39
that will eventually touch every American family in some way.
10:43
To learn more about the law and any of the new benefits I mentioned, please go to healthcare.gov.
10:48
You’ll find information and plenty of resources you can share with your friends and family.
10:54
And to see real stories of how the health care law is already helping everyday Americans,
10:59
go to healthcare.gov/MyCare.
11:03
Thank you.

Medicaid

States decide on the benefits provided under Medicaid, but Medicaid usually provides health care for low-income children and families, and people with disabilities. Covered services usually include doctor visits, hospital care, vaccinations, prescription drugs, vision, hearing, long-term care, and preventive care for children.

Medicare

Medicare is a government health insurance plan for people 65 or older, people under 65 with certain disabilities, and people with end-stage renal disease. Medicare helps to pay for care in hospitals, skilled nursing facilities, hospice care, and some home health care. Coverage can also include doctors’ services and prescription drugs.

  • Medicare – Learn about the Medicare program; enroll online; and find a Medicare-enrolled doctor or health care facility.
  • Replace Your Medicare Card – If your Medicare card is lost, stolen, or damaged, you can ask for a new one online.

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Health Insurance for Children: CHIP

The Children’s Health Insurance Program (CHIP) provides free or low-cost health coverage for low-income children. Each state decides on the benefits provided under CHIP, but all states cover routine check-ups, immunizations, hospital care, dental care, and lab and x-ray services.

COBRA: Keep Your Insurance If You Leave Your Job

The Consolidated Omnibus Budget Reconciliation Act (COBRA) can help you temporarily keep your health insurance even though you left your job. Eligibility for the program is based on the reason you left your job, and even if you get to keep your insurance, you may be required to pay the entire premium for coverage.

  • COBRA – Learn more about the costs and benefits of the COBRA program.
  • An Employee's Guide to Health Benefits Under COBRA – This booklet explains your rights under COBRA to a temporary extension of employer-provided group health coverage, called COBRA continuation coverage.

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How to Appeal a Health Insurance Claim

If your health insurer has denied coverage for medical care you received, you have the right to appeal the claim, and ask that the company reverse that decision. You can be your own health care advocate. Follow these five steps:

  1. Review your policy and explanation of benefits.
  2. Contact your insurer and keep detailed records of your contacts (copies of letters, time and date of conversations).
  3. Request documentation from your doctor or employer to support your case.
  4. Write a formal complaint letter explaining what care was denied and why you are appealing through use of the company's internal review process.
  5. If the internal appeal is not granted through step four, file a claim with your state's insurance department.