Don't Know Whom to Call?

• Call 1 (800) FED INFO (1-800-333-4636) for any Question about Government
  Call the National Contact Center if you have questions about government services, but don't know what agency to contact.

Health and Safety Hot Lines

• Food Safety
  Call 1-888-MPHotline (1-888-674-6854) with food safety questions. Available in English and Spanish.
• Health and Safety
  Call 1-800-CDC-INFO (1-800-232-4636), TTY 1-888-232-6348, for information on hazards, safe clean up, and preventing illness and injury. Available in English and Spanish, 24 hours a day, 7 days a week.
• Mental Health Crisis Counseling
  Call 1-800-273-TALK (1-800-273-8255), TTY 1-800-799-4889, if you or a loved one are in emotional distress or suicidal in the aftermath of the disaster. You will be connected to a trained counselor at a suicide crisis center nearest you. Available 24 hours a day, 7 days a week. Spanish counseling available at 1-888-628-9454.
• North Carolina Emergency Management Division
  North Carolina residents can call for updated weather information, highway closings, shelter information, and feeding sites. Available in English and Spanish 1-888-835-9966, TTY 1-877-877-1765 or 711 (Relay N.C.).
• Report Chemical and Oil Spills
  Call 1-800-424-8802, TDD 202-267-4477 to report a chemical or oil spill to the U.S. Coast Guard.

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Survivor Assistance Hot Lines

• American Red Cross
  Call 1-800-RED-CROSS (1-800-733-2767) for information on evacuation, shelter, and assistance.
• Business Disaster Loans
  Call 1-800-659-2955 TTY 1-800-877-8339 for business disaster loan program information.
• Consumer Help Line and Fraud Complaints
  Call 1-877-FTC-HELP (1-877-382-4357) to report consumer fraud to the Federal Trade Commission.
• Credit Unions and Credit Union Members
  Call 1-800-755-1030 for information for Credit Unions and Credit Union Members.
• FEMA Assistance
  Call 1-800-621-FEMA (1-800-621-3362) TTY 1-800-462-7585 or register online for assistance. You can request FEMA assistance or review your previous request. Available in English and Spanish.
• Lost Bank Records, ATM Cards, Reach Your Bank and More
  Call 1-877-ASK-FDIC (1-877-275-3342) TDD 1-800-925-4618.
• National Flood Insurance Program
  Call 1-888-379-9531 TTY 1-800-427-5593 to file a claim or for program information. Available in English and Spanish.
• Social Security Benefits
  Call 1-800-772-1213 TTY 1-800-325-0778 if you currently receive benefits from the Social Security Administration and are unable to get your payment. Available in English and Spanish.
• Tax Matters (Federal)
  Call 1-800-829-1040 TDD 1-800-829-4059 to find out about tax relief, get a copy of your tax return transcript and receive a disaster tax loss kit.
• Unemployment Assistance for Disaster Survivors
  Call 1-866-4-USA-DOL, 1-866-487-2365 for more information on registering for unemployment insurance and disaster unemployment assistance. Available in English and Spanish 24 hours a day. (U.S. Department of Labor)

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Federal Employees, Military and Veterans Hot Lines

• Federal Employees Impacted by Hurricane
  1-800-307-8298: OPM Toll-free Helpline for current and retired federal employees.
• Military Families Resources (Military OneSource)
  Toll-free 1-800-342-9647. For military members or families in need of services or support.