Hurricane Telephone Hot Lines

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Don't Know Whom to Call?

Health and Safety Hot Lines

  • Food Safety
    Call 1-888-MPHotline (1-888-674-6854) with food safety questions. Available in English and Spanish, from 10 AM to 4 PM EDT, Monday through Friday.
  • Health and Safety
    Call 1-800-CDC-INFO (1-800-232-4636), TTY 1-888-232-6348, for information on hazards, safe clean up, and preventing illness and injury. Available in English and Spanish, 24 hours a day, 7 days a week.
  • Mental Health Crisis Counseling
    Call 1-800-273-TALK (1-800-273-8255), TTY 1-800-799-4889, if you or a loved one are in emotional distress or suicidal in the aftermath of the disaster. You will be connected to a trained counselor at a suicide crisis center nearest you. Available 24 hours a day, 7 days a week, in English and Spanish. (Department of Health and Human Services)
  • Report Chemical and Oil Spills
    Call 1-800-424-8802 (Toll Free), 202-267-2180 (Direct), or 202-267-4477 (TDD) to report a chemical or oil spill to the U.S. Coast Guard.

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Survivor Assistance Hot Lines

  • American Red Cross
    Call 1-866-438-4636 for information on evacuation, shelter, and assistance.
  • Business Disaster Loans
    Call 1-800-659-2955 for program information or to receive a status update on your loan request. Available in English and Spanish, 8 AM to 9 PM EST Monday-Friday, and 9 AM to 6 PM EST Saturday and Sunday. (Small Business Administration, SBA)
  • Consumer Help Line and Fraud Complaints
    Call 1-877-FTC-HELP (1-877-382-4357) to report consumer fraud to the Federal Trade Commission. Available in English and Spanish from 9 a.m. to 8 p.m. Eastern Time Monday through Friday. (Federal Trade Commisison, FTC)
  • Credit Unions and Credit Union Members
    Call 1-800-755-1030 for information for Credit Unions and Credit Union Members.
  • FEMA Assistance
    Call 1-800-621-FEMA (1-800-621-3362); TTY 1-800-462-7585; or register online for assistance. You can request FEMA assistance or review your previous request; available in English and Spanish (Federal Emergency Management Agency, FEMA).
  • Gas Gouging
    Call 1-800-244-3301 if you believe there may be gas price-gouging, or price-fixing.
  • Lost Bank Records, ATM Cards, Reach Your Bank and More
    Toll-free 1-877-ASK-FDIC, (1-877-275-3342). Open 24/7. (Federal Deposit Insurance Corporation, FDIC)
  • National Flood Insurance Program
    Call 1-800-638-6620 to file a claim or for program information. Available in English and Spanish, 8 AM to 8 PM daily. (Federal Emergency Management Agency, FEMA)
  • Report Fraud
    Call the Disaster Fraud Hot Line at 866-720-5721 to report fraud, waste, abuse, or allegations of mismanagement involving disaster relief operations. You can also send a fax to 225-334-4704.
  • Social Security Benefits
    Call 1-800-772-1213 if you currently receive benefits from the Social Security Administration and are unable to get your payment. Available in English and Spanish, from 7 AM to 7 PM, Monday through Friday. (Social Security Administration)
  • Tax Matters (Federal)
    Call 1-866-562-5227 to find out about tax relief, get a copy of your tax return transcript and receive a disaster tax loss kit. Available from 7 a.m. to 10 p.m. Monday through Friday.
  • Unemployment Assistance for Disaster Survivors
    Call 1-866-4-USA-DOL, 1-866-487-2365 for more information on registering for unemployment insurance and disaster unemployment assistance. Available in English and Spanish 24 hours a day. (U.S. Department of Labor)

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Federal Employees, Military and Veterans Hot Lines

International Evacuees and Foreign Nationals

If you are a tourist or other foreign national affected by a disaster in the U.S., contact your consulate.