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Better Business Bureaus (BBBs) are nonprofit organizations that encourage honest advertising and selling practices and are supported primarily by local businesses. They offer a variety of consumer services, including consumer education materials; business reports, particularly unanswered or unsettled complaints or other problems; mediation and arbitration services; and information about charities and other organizations that are seeking public donations. They also provide ratings (A, B, C, D, or F) of local companies to express the BBB's confidence that the company operates in a trustworthy manner and demonstrates a willingness to resolve customer concerns.

Arlington, VA

Website: Council of Better Business Bureaus, Inc.

Address: Council of Better Business Bureaus, Inc.
3033 Wilson Blvd., Suite 600
Arlington, VA 22201

Phone Number: 703-276-0100

Norfolk, VA

Website: Better Business Bureau

Email: info@hamptonroadsbbb.org

Address: Better Business Bureau
586 Virginian Dr.
Norfolk, VA 23505

Phone Number: 757-531-1300

Richmond, VA

Website: Better Business Bureau

Email: info@richmond.bbb.org

Address: Better Business Bureau
720 Moorefield Park Dr., Suite 300
Richmond, VA 23236

Phone Number: 804-648-0016

Roanoke, VA

Website: Better Business Bureau

Email: info@roanoke.bbb.org

Address: Better Business Bureau
5115 Bernard Dr., Suite 202
Roanoke, VA 24018

Phone Number: 540-342-3455