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Federal Reserve Consumer Help

This division receives and tracks consumer complaints and questions regarding practices by banks and other financial institutions supervised by the Board of Governors of the Federal Reserve System.

Contact the Agency or Department

Website: Federal Reserve Consumer HelpFile a Complaint About a Bank

E-mail:

Address: PO Box 1200
Minneapolis, MN 55480

Toll-free: 1-888-851-1920 (8:00 am - 6:00 pm, CT)

TTY: 1-877-766-8533 (8:00 am - 6:00 pm, CT)