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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Arkansas Office of the Attorney General

Website: Arkansas Office of the Attorney General http://www.gotyourbackarkansas.org

Address: Arkansas Office of the Attorney General
Consumer Protection Division
323 Center St., Suite 200
Little Rock, AR 72201

Phone Number: 501-682-2341

Toll-free: 1-800-482-8982

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

State Bank Department

Website: State Bank Department

Address: State Bank Department
400 Hardin Rd., Suite 100
Little Rock, AR 72211

Phone Number: 501-324-9019

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Insurance Department

Website: Insurance Department

Address: Insurance Department
Consumer Services Division
1200 W. 3rd St.
Little Rock, AR 72201-1904

Phone Number: 501-371-2640

Toll-free: 1-800-852-5494

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Securities Department

Website: Securities Department

Address: Securities Department
Heritage West Building, Suite 300
201 E. Markham St.
Little Rock, AR 72201-1692

Phone Number: 501-324-9260

Toll-free: 1-800-981-4429

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission

Website: Public Service Commission

Address: Public Service Commission
Consumer Services Division
PO Box 400
Little Rock, AR 72203-0400

Phone Number: 501-682-1718

Toll-free: 1-800-482-1164

TTY: 1-800-682-2698

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