Español

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Delaware Department of Justice

Website: Delaware Department of Justice

Address: Delaware Department of Justice
Consumer Protection Division
Carvel State Office Building

820 N. French St., 5th Floor
Wilmington, DE 19801

Phone Number: 302-577-8600

Toll-free: 1-800-220-5424

Back to Top

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Office of the State Bank Commissioner

Website: Office of the State Bank Commissioner

Address: Office of the State Bank Commissioner
Attn: Compliance
555 E. Loockerman St., Suite 210
Dover, DE 19901

Phone Number: 302-739-4235

Back to Top

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Insurance Department

Website: Insurance Department

Address: Insurance Department
841 Silver Lake Blvd.
Dover, DE 19904

Phone Number: 302-674-7310

Toll-free: 1-800-282-8611

Back to Top

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Division of Securities

Website: Division of Securities

Address: Division of Securities
Carvel State Office Building, 5th Floor
820 N. French St.
Wilmington, DE 19801

Phone Number: 302-577-8424

TTY: 302-577-5783

Back to Top

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission

Website: Public Service Commission

Address: Public Service Commission
Cannon Building, Suite 100
861 Silver Lake Blvd.
Dover, DE 19904

Phone Number: 302-736-7500

Toll-free: 1-800-282-8574

Back to Top