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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Idaho Attorney Generals Office

Website: Idaho Attorney Generals Office

Address: Idaho Attorney Generals Office
Consumer Protection Division
954 W. Jefferson, 2nd Floor
Boise, ID 83720

Phone Number: 208-334-2424

Toll-free: 1-800-432-3545

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Department of Finance

Website: Department of Finance

Address: Department of Finance
Financial Institutions Bureau
PO Box 83720
Boise, ID 83720-0031

Phone Number: 208-332-8000

Toll-free: 1-888-346-3378

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Department of Insurance

Website: Department of Insurance

Address: Department of Insurance
Consumer's Bureau
700 W. State St.
Boise, ID 83720-0043

Phone Number: 208-334-4319

Toll-free: 1-800-721-3272 (ID)

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Department of Finance

Website: Department of Finance

Address: Department of Finance
Securities Bureau
PO Box 83720
Boise, ID 83720-0031

Phone Number: 208-332-8000

Toll-free: 1-888-346-3378 (ID)

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Utilities Commission

Website: Public Utilities Commission

Address: Public Utilities Commission
Consumer Assistance Section
PO Box 83720
Boise, ID 83720-0074

Phone Number: 208-334-0369

Toll-free: 1-800-432-0369

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