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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Office of Kansas Attorney

Website: Office of Kansas Attorney

Address: Office of Kansas Attorney
Consumer Protection Division
120 S.W. 10th St., Suite 430
Topeka, KS 66612-1597

Phone Number: 785-296-3751

Toll-free: 1-800-432-2310 (KS)

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County Consumer Protection Offices

Douglas County District Attorney's Office

Website: Douglas County District Attorney's Office

Address: Douglas County District Attorney's Office
Consumer Protection Division
111 E. 11th St.
Lawrence, KS 66044

Phone Number: 785-330-2849 (Consumer Hotline) 785-841-0211 (Main)

Johnson County District Attorney's Office

Website: Johnson County District Attorney's Office

Address: Johnson County District Attorney's Office
Consumer Protection Division
Consumer Fraud Unit

PO Box 728
Olathe, KS 66051

Phone Number: 913-715-3003 (Consumer Hotline)

Sedgwick County District Attorney's Office

Website: Sedgwick County District Attorney's Office

Address: Sedgwick County District Attorney's Office
Consumer Division
1900 E. Morris St.
Wichita, KS 67211

Phone Number: 316-660-3600

Toll-free: 1-800-432-6878 (KS)

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Office of the State Bank Commissioner

Website: Office of the State Bank Commissioner

Address: Office of the State Bank Commissioner
700 S.W. Jackson St., Suite 300
Topeka, KS 66603

Phone Number: 785-296-2266

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Insurance Department

Website: Insurance Department

Address: Insurance Department
Consumer Assistance Division
420 S.W. 9th St.
Topeka, KS 66612

Phone Number: 785-296-7829

Toll-free: 1-800-432-2484

TTY: 1-877-235-3151

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Office of the Securities Commissioner

Website: Office of the Securities Commissioner

Address: Office of the Securities Commissioner
109 S.W. 9th St.
Suite 600
Topeka, KS 66612-1215

Phone Number: 785-296-3307

Toll-free: 1-800-232-9580

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Corporation Commission

Website: Corporation Commission

Address: Corporation Commission
Office of Public Affairs and Consumer Protection
1500 S.W. Arrowhead Rd.
Topeka, KS 66604-4027

Phone Number: 785-271-3140

Toll-free: 1-800-662-0027

TTY: 1-800-766-3777

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