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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Louisiana Office of the Attorney General

Website: Louisiana Office of the Attorney General

Address: Louisiana Office of the Attorney General
Consumer Protection Section
PO Box 94005
Baton Rouge, LA 70804-9005

Phone Number: 225-326-6465

Toll-free: 1-800-351-4889

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County Consumer Protection Offices

Jefferson Parish District Attorney's Office

Website: Jefferson Parish District Attorney's Office

Address: Jefferson Parish District Attorney's Office
Economic Crime Unit
200 Derbigny St.
Gretna, LA 70053

Phone Number: 504-361-2920

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Office of Financial Institutions

Website: Office of Financial Institutions

Address: Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70804-9095

Phone Number: 225-925-4660

Toll-free: 1-888-525-9414

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Department of Insurance

Website: Department of Insurance

Address: Department of Insurance
Office of Consumer Advocacy
PO Box 94214
Baton Rouge, LA 70804-9214

Phone Number: 225-342-5900

Toll-free: 1-800-259-5300

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Office of Financial Institutions

Website: Office of Financial Institutions

Address: Office of Financial Institutions
Securities Division
PO Box 94095
Baton Rouge, LA 70804-9095

Phone Number: 225-925-4512

Toll-free: 1-877-516-3653

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission

Website: Public Service Commission

Address: Public Service Commission
PO Box 91154
Baton Rouge, LA 70821-9154

Phone Number: 225-342-4404

Toll-free: 1-800-256-2397 (LA)

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