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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Michigan Office of the Attorney General

Website: Michigan Office of the Attorney General

Address: Michigan Office of the Attorney General
Consumer Protection Division
PO Box 30213
Lansing, MI 48909-7713

Phone Number: 517-373-1140

Toll-free: 1-877-765-8388

Michigan Department of Agriculture and Rural Development

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Department of Insurance and Financial Services

Website: Department of Insurance and Financial Services

Address: Department of Insurance and Financial Services
PO Box 30220
Lansing, MI 48909-7720

Phone Number: 517-373-0220

Toll-free: 1-877-999-6442

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Department of Insurance and Financial Services

Website: Department of Insurance and Financial Services

Address: Department of Insurance and Financial Services
PO Box 30220
Lansing, MI 48909-7720

Phone Number: 517-373-0220

Toll-free: 1-877-999-6442

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Department of Licensing and Regulatory Affairs

Website: Department of Licensing and Regulatory Affairs

Address: Department of Licensing and Regulatory Affairs
Securities Division
PO Box 30018
Lansing, MI 48909

Phone Number: 517-241-6345

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission

Website: Public Service Commission

Address: Public Service Commission
4300 W. Saginaw Hwy.
PO Box 30221
Lansing, MI 48909

Phone Number: 517-241-6180

Toll-free: 1-800-292-9555

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