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Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Montana Department of Justice

Website: Montana Department of Justice

Address: Montana Department of Justice
Office of Consumer Protection
PO Box 200151
Helena, MT 59620-0151

Phone Number: 406-444-4500

Toll-free: 1-800-481-6896

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Division of Banking and Financial Institutions

Website: Division of Banking and Financial Institutions

Address: Division of Banking and Financial Institutions
PO Box 200546
Helena, MT 59620

Phone Number: 406-841-2920

TTY: 406-841-2974

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Commissioner of Securities and Insurance

Website: Commissioner of Securities and Insurance

Address: Commissioner of Securities and Insurance
Insurance Division
840 Helena Ave.
Helena, MT 59601

Phone Number: 406-444-2040

Toll-free: 1-800-332-6148

TTY: 406-444-3246

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Commissioner of Securities and Insurance

Website: Commissioner of Securities and Insurance

Address: Commissioner of Securities and Insurance
Securities Department
840 Helena Ave.
Helena, MT 59601

Phone Number: 406-444-2040

Toll-free: 1-800-332-6148

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Public Service Commission

Website: Public Service Commission

Address: Public Service Commission
PO Box 202601
Helena, MT 59620-2601

Phone Number: 406-444-6150

Toll-free: 1-800-646-6150

TTY: 406-444-4212

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