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Filing Consumer Complaints

Follow these steps to file a complaint and resolve consumer problems.

Contact the Seller

Most problems can be solved by working directly with the company where you bought the product or service. Learn more about the steps to take when contacting the seller.

Use our sample complaint letter for written complaints.

Contact Third Parties

Don't give up if you are not satisfied with the seller's response to your complaint. Once you have given the seller a reasonable amount of time to respond, consider filing a complaint with a third party.

Seek Legal Help

Consider all your options. You can always use a dispute resolution program or seek professional legal advice. Learn more about legal help for consumers.

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