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Pre-recorded sales calls or robocalls are prohibited. Companies cannot transmit these messages to consumers who have not agreed, in writing, to accept such messages. Pre-recorded calls may only be made to residential telephone numbers in the following cases:
If you receive pre-recorded telemarketing calls but have not agreed to get them, file a complaint with the FTC at donotcall.gov or by calling 1-888-382-1222.
Page Last Reviewed or Updated: May 16, 2013