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State Governments

Below are web policies, resources, and innovative practices from state governments. Take a look -- there may be some useful models you can use at your agency. If you have something you think we should add to this page, please contact us.

Alabama

• Policies

• Alabama's eGov initiative

• About Alabama.gov

Arizona

• Acceptable Use Policy

• Web Accessibility Compliance Policy

• Website Help

• Customer Satisfaction Surveys/Feedback

• Frequently Asked Questions

• Privacy Policies

Arkansas

• Customer Satisfaction Surveys/Feedback

• Frequently Asked Questions

• Privacy Policies

• Web Help

California

• Best Practices

• Frequently Asked Questions
  
  • How Do I?

Colorado

• Statewide Portal Plan

Connecticut

• Customer Satisfaction Surveys/Feedback

• Frequently Asked Questions
  

  • Frequently Asked Questions
  • How Do I?
  • List of online services
    
• Privacy Policies
  
• Personal Data Act
  
• Search
  
  • Search Entry box on homepage
  • How Do I?

Delaware

• Accessibility Policy

• Contact Us

Florida

• Customer Satisfaction Surveys/Feedback
  • Online State Public Directory
    
• Frequently Asked Questions
  • Get answers as a global navigation link
    
• Privacy Policies

Georgia

Hawaii

• Accessibility Policy

• Contact Us Page

• Disclaimer

• Online Services

• Privacy Policy

Illinois

• Accessibility Policy

• Contact Us

• Disclaimer

• Privacy
  

  • Directory of State Agency Privacy Policies

  • Kids Privacy Policy

• Website Help
  

  • Helpdesk

  • Site for all web site plug-ins

Iowa


Indiana

• Accessibility Policy

• Contact Us

• Website Disclaimer

• Frequently Asked Questions

• Linking Policy

• Website Help
  
• Web Survey

Kansas

• Website Policies

• Customer Satisfaction Surveys/Feedback

• Frequently Asked Questions

• Privacy Policies

Kentucky

• Web Governance

• Online Services

Louisiana

• Policies

• Site Map

• State News (RSS Feed)

• Online Services

• How Do I

• Local Governments

• Contact Us

Maine

• Accessibility Policy

• Contact Us

• Website Disclaimer

• Internet Guide

• Linking Policy

• Photo Use Policy

• Privacy

• Security Policy

• Website Help

• Website Survey

Maryland

• About Maryland.gov

Massachusetts

• Contact Us

• Website Disclaimer

• Privacy

• Website Help

• Web Survey

Michigan

• First place among 50 states – digital government award

• Personalization and RSS

Missouri

Nebraska

New Jersey

• Accessibility Policy

• Contact Us

• Website Disclaimer

• Frequently Asked Questions

• Linking Policy

• Legal Statement

• Privacy

New York

• Contact Us

• Website Disclaimer

• Frequently Asked Questions

• Privacy

Ohio

• IT Policies and Practices

• Customer Satisfaction Surveys/Feedback

• Frequently Asked Questions

• Privacy Policies

Oregon

• IT Policies

• Customer Satisfaction Surveys/Feedback

• Privacy Policies

Pennsylvania

• Customer Satisfaction Surveys/Feedback

• Privacy Policies

• Search

Rhode Island

• Agency Web site guidebook

Tennessee

• Accessibility Policy

• Contact Us

• Linking Policy

• Privacy

• Security Policy

• Website help

• Web Survey

Texas

• Accessibility Policy

• Contact Us

• Disclaimer

• Frequently Asked Questions Site

• Linking Policy

• Policies, Standards and Guidelines

• Privacy

• Security Policy

• Website help

Utah

• Accessibility Policy

• Contact Us

• Website Disclaimer

• Email

• Frequently Asked Questions Site

• Internet Guide

• Privacy

• Security Policy

• Website help

Vermont

• Web Design Standards

• Webmaster toolkit

Virginia

• Virginia.gov history
  Virginia Information Providers Network (VIPNet)