Top 10 Best Practices for Great Government Websites
- Meet all federal requirements, policies, and other directives for public websites.
Reference: Federal Laws and Regulations - Have a web governance plan.
Reference: Sample Governance Models from Government Agencies - Have an established process for managing content.
Reference: Organizing and Categorizing Content - Collaborate across agencies to manage and deliver web content and avoid duplication.
Reference: Collaborate in Developing Cross-Agency Portals - Focus on tasks rather than information.
Reference: Strategies for Determining Your Top Tasks - Follow usability best practices.
Reference: Usability Best Practices - Evaluate the effectiveness of your website.
Reference: Ways to Evaluate Your Site - Get found on search engines.
Reference: Search Engine Optimization - Create opportunities for customers to interact with their government.
Reference: Measuring Customer Satisfaction - Celebrate when you've done the Top 9!
Page Updated or Reviewed: May 3, 2007
