Library

Below are links to publications, research, policies, and other practical tools to help you manage federal public websites. They include examples from other federal agencies and organizations.

• Documents and Work Plans (by Federal Web Managers Council)

• Glossary and definitions

• Job descriptions and staffing resources

• Marketing plans and successes

• Metadata resources

• Publication standards and style guides

• Research on Internet use, demographics, and customer expectations

• Suggested Reading

• Templates

• Training resources

• Usability resources

• Web Management Advisory Council Working Group Documents

• Web policies and procedures (from other agencies and governments)

• What other governments are doing

• Workshop Presentations