Previous Training and Workshops

Web Manager University

Fall 2009

SEP 23–24 Managing Government Websites 101
SEP 29 Best Practices of Multilingual Websites
OCT 7 Creating Web Metrics Reports that Rock NEW
OCT 13–14 Video Bootcamp NEW
OCT 20 Hands–On Card Sorting
OCT 22 Building Online Communities for Citizen Engagement NEW
OCT 27–28 Build 508 Accessible Websites
NOV 5 Web Design Prototyping: Practical Tools and Techniques NEW
NOV 10 Best Practices of Search NEW
NOV 17 Proven Strategies for Getting Readable Content: The Content Manager's Playbook NEW

Spring 2009

JAN 8 Top Tasks Part 3: Task Measurement & Success of Your Website NEW!
JAN 14 Meeting Federal Web Requirements and Best Practices
FEB 5

Writing a Blog & Managing Comments

FEB 11

Crisis Communication Online NEW!

FEB 18

The New Video Revolution NEW!

FEB 25–26 Managing Government Websites 101
MAR 25 Marketing Government Websites on the Social Web NEW!
APR 1

Advanced Writing for the Web NEW!

Apr 7

The Science of Search

APR 28–29 Government Web Managers 2-Day Conference
MAY 13 Designing and Writing Forms for the Web
MAY 20–21 Making Your Website More Effective: Intro to Proven Usability Techniques
MAY 28 Demo of the Quick & Easy Customer Profile
JUN 3 Conducting Usability Testing in the Wild NEW!
JUN 10–11 Measuring Performance of Government Websites
JUN 17 Website Makeover

Fall 2008

AUG 6 Using Social Media to Communicate with Your Customers NEW!
SEP 9 Advanced SEO FREE!
SEP 17–18

Creating Accessible Websites That Meet 508 Standards

SEP 23–24

Managing Government Websites 101 NEW!

OCT 1

Plain Language in Practice: Writing for the Web

OCT 21 Designing for the Scent of Information
OCT 23 How to Create Your Own RSS Feeds
NOV 6

Content ROT: How to Find and Treat It NEW!

NOV 20

Website Makeover: Focusing on Your Visitors' Major Tasks

DEC 3 Government Web Analytics 101
DEC 9-10

Hands-On Social Media: Everything You Need To Get Started Using New-Media Tools NEW!

For more information or if you need information about a previous training event:

Page Updated: November 17, 2009