New Media Talks
Social Voting Tools - A Virtual Panel
| Format: | Webinar | About Our New Media Talks |
| Presenter: | Sanford Barr, Robert Hoehn, and Matt Klainer | |
| Date | Thursday, September 17, 2009 | |
| Time: | One Hour Webinar | |
This is an archived webinar. You can download this presentation free of charge. Please note large files will require extended time to download.
A Virtual Panel of Social Voting Tools Webinar Recording
Presentation Slides (PDF, 4.68 MB, 23 slides, requires Acrobat Reader required)
Transcript (PDF, 100.5 KB, 16 pages, requires Acrobat Reader required)
Webinar Description
Is your agency looking for new ways to connect with citizens? Do you need a better way to gather customer comments and manage feedback? How do you know which social voting tool can best meet your needs?
If you are struggling to incorporate citizen engagement tools on your website, then this webinar is for you. Listen to representatives from Google Moderator, UserVoice and IdeaScale as they discuss how government agencies can increase citizen participation and transparency with these tools. During this virtual panel discussion, you will learn about real-life case studies within government, and get answers to the most common questions.
Learn how to:
Effectively manage a high volume of citizen comments;
Market these tools to get the customer feedback you need;
Manage inappropriate "off topic" comments and suggestions.
Who Should Attend
This course is geared to government web managers, government public affairs specialists, senior managers and any other government staff.
Format
This is an online webinar and it is FREE.
About the Presenters
Sanford Barr - Head of Sales and Business Development, UserVoice
Sanford is currently Head of Sales and Business Development at UserVoice, Inc. Prior to UserVoice Sanford was part of the early management team that launched Interwoven (IPO '99), one of the original Enterprise Content Management firms which was recently acquired by Autonomy. Prior to Interwoven, Sanford held positions at various firms including Silicon Graphics, Inc. and an obscure elevator controls company that he used to run out of his dorm room in college. Sanford holds a B.S. and M.S. in Computer Science.
Rob Hoehn - Vice President of client services, Survey Analytics
Rob Hoehn is the Vice President of client services at Survey Analytics, one of the industry's leading providers of web-based research technologies. Survey Analyitcs' flagship product, QuestionPro, offers a complete set of intuitive online tools for conducting market research and since its inception has collected more than ten million surveys. Their latest product, IdeaScale, is a simple point and click tool to create crowd-sourced feedback communities. The tool has powered feedback initiatives for the Obama Administration, Nancy Pelosi, the NY State Senate, the City of Austin, and others.
Rob speaks regularly at the University of Washington and blogs about crowd-sourced feedback mechanisms at http://blog.questionpro.com/ and http://blog.ideascale.com/. Rob holds a B.S. in computer science from the University of Vermont.
Matt Klainer - Manager, New Business Development, Google Inc.
Matt is responsible for exploring early-stage partnerships for Google. In this role, Matt helps government organizations engage their constituents using Google Moderator and partners with election officials nationwide to standardize and publish election related information as part of the Voting Information Project. When not working on governance related efforts, Matt helps the Google advertising and website analysis teams explore new opportunities.
Prior to Joining Google, Matt advised senior executives at Thomson Corporation as a member of their corporate strategy group, started an online media company helping high school seniors transition to college, and led the Boston sales office for About.com. Matt earned his MBA with distinction from the Kellogg School of Management at Northwestern University. He graduated magna cum laude from Tufts University with a bachelor's degree in international relations.
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