Web Manager University - Fall 2007
Class Title: Usability Boot Camp
| Instructor: | Cari Wolfson, Focus on U! | |
| Date/Time: | October 16-17, 2007 | 9:00 am – 4:00 pm (EDT) |
| Place: | Bureau of Labor Statistics |
Directions to BLS |
| Fee: | $400 federal, state, or local U.S. government; $600 for non-government |
|
Course Description
This intensive, hands-on course will give you the knowledge and tools necessary to design a user-friendly, citizen-centric website. You’ll learn why the best websites are designed around users’ critical tasks and how to use the latest research-based best practices to improve the usefulness and usability of your website.
Explore a wide-range of iterative usability and design techniques to develop a data-driven website that performs measurably better.
Learn about proven user-centered design methods, including how to:
- Use customer research to analyze and prioritize users
- Develop personas and analyze user tasks
- Develop an intuitive information architecture and navigation system
- Design an attractive, credible site that satisfies users
- Ensure users are successfully able to find information
- Build a website that successfully meets user needs
You’ll participate in hands-on exercises such as:
- Card sorting
- Parallel design
- Wire-framing
- Usability testing
- And more...
Get the tools, templates, and resources you need to build and improve your existing web presence, including examples, exercises, and discussions of real-life design projects from a vast array of government websites.
About the Instructor
Cari Wolfson, president of Focus on U!, specializes in analyzing, designing, and iteratively testing websites to create products that are measurably easier to use, learn, and understand. Focus on U! provides a comprehensive range of services to clients including user and task analysis, user research (including interviews, online surveys, and contextual inquiries), usability testing, information architecture, expert/heuristic reviews, on-site user-centered design training, and many others. Clients include The United States Mint, the Centers for Disease Control and Prevention (CDC), the Department of State, the Department of Treasury, the National Institutes of Health (NIH), the Department of Commerce, the Federal Emergency Management Agency (FEMA), the Food and Drug Administration (FDA), the Federal Reserve Bank, the National Institute of Standards and Technology (NIST), and many others.
Prior to founding Focus on U!, Cari was a senior usability engineer with the National Cancer Institute (NCI) within the Department of Health and Human Services (HHS). In this role, she helped develop HHS’s Research-Based Web Design & Usability Guidelines book, www.usability.gov and the U-Group newsletter. She also has authored various user-centered design articles, including a two-part series for IBM’s Ease of Use newsletter. Cari also served as the lead information architect with a large Internet consulting firm based in Herndon, VA, where her clients included AT&T Wireless, Dr. Atkins, M&M Mars, and Human Rights Watch.
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Page Updated or Reviewed: August 3, 2007
