File a Complaint about Federal Government Contracts
There are many government contracting regulations in place that provide alternatives when issues occur, including disputes and protests.
The contracting officer (CO) assigned to a specific contract must first address any questions about the terms and conditions of that contract. If there is a disagreement between the CO and the contractor based on different interpretations of a contract, the contract itself will offer information on how to resolve disputes. Disputes are issues or disagreements between the contractor and contracting officer that arise after contract award. Disputes claims must be made in writing to the contracting officer.
Protests are made when you want to challenge the award or proposed award of a contract for procurement of goods and services or challenge the terms of a solicitation for a contract. It is always preferable to resolve issues at the contracting agency level. If not resolved, you can file a bid protest with the U.S. Government Accountability Office (GAO). Keep in mind, there are strict filing deadlines and regulations regarding protests.
If you have a complaint about the U.S. Postal Service (USPS), need more information, or have a suggestion or compliment, you can let them know in one of several ways:
Use the USPS website's Email Us form. Select an inquiry type that most closely relates to the complaint or question that you have. On the website, you can also file a claim or request a refund for shipping.
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
Mail theft - use the e-mail form to explain the issue. Under Inquiry Type, select Problem. Under Customer Service, select Support, and Mail Theft. Under Additional Information, explain why your complaint is mail theft-related.
The USPS, its inspector general, and the U.S. Postal Inspection Service handle complaints about service-related issues. If you have a comment or complaint about a major policy change, such as postage rates or a proposed five day delivery schedule, contact the Postal Regulatory Commission (PRC) using their online contact form.
Report Government Vehicle Misuse or Reckless Driving
To report the misuse or reckless driving of a government vehicle, please email firstname.lastname@example.org and provide the following information:
Date of the incident
Time of the incident
Location of alleged misuse
Activity that is the cause of your concern
License Plate (EX: GXX-XXXXX for GSA owned vehicles)
GSA leased vehicles all have license plates that have the following structure (GXX-XXXXX). If the license plate does not begin with a G, then it is not owned by GSA. However, if the license plate follows the approved license plate codes for Executive Branch agencies and other federal entities, we can forward the report to the owning agency on your behalf. You can also look up the agency license plate code.
Other helpful information includes:
Description of vehicle (color, vehicle type, make/model, etc)