Find Doctors and Medical Facilities

Find tools to help you choose doctors, hospitals, and healthcare facilities. Learn about options for long term care services and questions to ask before buying long term care insurance.

Find Doctors, Hospitals, and Health Care Facilities

Finding a doctor you trust or a hospital that fits your needs can be hard. Here are some tips and resources to help you choose:  

Check Doctor Accreditations

Before making an appointment, learn about a doctor’s credentials.

Check Hospitals and Other Health Care Facilities

Get Help with Lowering Health Care Costs

Long-Term Care

Learn About Long-Term Care (LTC)

Long-term care (LTC) is a variety of services that include medical and non-medical care for people who have chronic illnesses or disabilities.

If you are thinking about long-term care needs for yourself or your loved one, these resources can help:

Long-Term Care Insurance

Most health insurance plans and Medicare severely limit or exclude long-term care. If you want coverage, you may need a separate long-term care insurance policy. Learn more about the long-term care insurance. You should consider the cost of long-term care insurance as you plan for retirement.

These questions can help you evaluate long-term care insurance policies.

  • What qualifies you for benefits? Some insurers say you must be unable to perform a specific number of the following activities of daily living: eating, walking, getting from bed to a chair, dressing, bathing, using a toilet, and remaining continent.
  • What type of care is covered? Does the policy cover nursing home care? What about coverage for assisted living facilities that provide less client care than a nursing home? If you want to stay in your home, will it pay for care provided by visiting nurses and therapists? What about help with food preparation and housecleaning?
  • What will the benefits amount be? Most plans are written to provide a specific dollar benefit per day. The benefit for home care is usually about half the nursing-home benefit. But some policies pay the same for both forms of care. Other plans pay only for your actual expenses.
  • What is the benefits period? It is possible to get a policy with lifetime benefits but this can be very expensive. Other options for coverage are from one to six years. The average nursing home stay is about 2.5 years.
  • Is the benefit adjusted for inflation? If you buy a policy prior to age 60, you face the risk that a fixed daily benefit will not be enough by the time you need it.
  • Is there a waiting period before benefits begin? A 20 to 100 day period is not unusual.

Complaints about Long-Term Care

To report an emergency where there is immediate danger, call 911 or contact your local authorities.

If you have a complaint about a long-term-care facility, reach out to the National Long-Term Care Resource Center to find a state's long-term care ombudsman program. 

If you have an elder abuse complaint, contact your long-term ombudsman or local elder abuse resources.

Health Benefits for Veterans

Many veterans are eligible for extensive health benefits through the Department of Veterans Affairs (VA).

Health benefits include:

Find VA Medical Facilities

Use the VA facility locator to find VA medical centers, clinics, and vet centers. Vet centers provide mental health counseling. 

Eligibility

If you served on active duty and your discharge was anything other than dishonorable, you may qualify for VA health benefits.

Apply for Medical Benefits

It's easier than ever to apply for VA medical benefits. Visit VA.gov to apply online or by phone, mail, or in person.

Affordable Care Act and VA Medical Benefits

If you are enrolled in the VA health care system, you meet the requirements of the Affordable Care Act health care law.

Complaints about VA Health Care

If you have a complaint about any aspect of your care (healthcare provider, medical facility, etc.) you can:

  • Discuss the problem with the provider or his or her supervisor.
  • Contact the patient advocate. A patient advocate manages feedback from veterans, family members, and friends.
  • Take additional steps.

For more information, call 1-877-222-VETS (1-877-222-8387).

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Last Updated: December 5, 2018