College and Higher Education

Find out where to get answers to common questions about colleges and universities.

Finding a College That Meets Your Needs

College or University

If you are interested in pursuing a degree at a college or university, here are some things you should consider when researching colleges.

College Navigator is an interactive website that allows you to explore and compare features of different institutions, including programs and majors, admissions considerations, campus crime statistics and more.

This College Scorecard allows you to compare schools costs, the average amount its students borrow, graduation rates, post college earning potentials and a host of other important statistics for colleges across the country. To use it, specify the type of degree, program area, and state or region of the U.S. you are interested in. The Scorecard will give you a snapshot of schools that meet the criteria you specify. By clicking on each school listed, you can get more details.

You should verify that the college or education program you are interested in is certified as accredited. An accredited institution has met acceptable standards of quality. The U.S. Department of Education’s Office of Postsecondary Education (OPE) has a database of accredited institutions.

Career or Technical Schools

You may choose to earn a certificate, degree, or diploma from a career or technical school that will train you for a specific career, trade, or profession. The Department of Education's Career Colleges and Technical School's site can help you: 

  • Ask the right questions.
  • Find and choose a program.
  • Locate information about paying for a career or technical education.

Military Colleges and Academies

There are practical and financial benefits to pursuing an education with the military. Learn more about education programs available. 

Back to Top

Estimating the Cost and Paying for College

Learn About the Costs of College

College costs include a variety of fees and items, even some you might not expect. Learn more about college costs. And find out which public and private colleges are most and least expensive.

Different Ways to Pay for College

There are a variety of methods to help pay for your college education:

In addition to costs, learn about other important factors to consider such as location, accreditation, and more as you research colleges and career schools.

Back to Top

Learn English

If you want to learn English or need to join an English as a Second Language (ESL) program for school or work, these resources can help you find local and online courses:

  • Schools or Nonprofit Organizations: If you live in the U.S., every state, county, and city has its own education programs and resources for learning English. If you have children, talk to their school staff,  or contact a community college, university, or nonprofit organization to find local programs.

  • Internet: Learn English from home with the website or download the application to your phone or tablet to practice on the go. Listen to for audio conversations to learn English.

  • Libraries: In some communities, libraries offer English classes and materials to study. Find a library near you.

If you are concerned that you might have been scammed or overcharged by an ESL program, contact the Federal Trade Commission to file a complaint.

Back to Top

Educational Programs for People with Disabilities

There are many educational resources and aid available to people with disabilities:

  • maintains information and educational resources for people with disabilities.
  • Your state education department or your local community school board can tell you what programs are available in your state and answer questions on state laws regarding educational rights for people with disabilities.
  • The Office of Special Education and Rehabilitative Services (OSERS) provides information on what federal educational aid is available and which federal laws provide educational rights.
  • Non-governmental organizations, such as nonprofits and charities. Visit your local public library, talk to friends and family, or search the Internet.
  • College bound students with intellectual disabilities may be able to take advantage of special financial aid programs. The Federal Student Aid office can provide specific information on loans, grants, and scholarships, and application procedures. You may want to visit the financial aid office at your school of choice for additional information on special programs for people with disabilities. 

Disability Discrimination

Find answers to frequently asked questions about how disability laws apply to public schools districts, colleges and universities. If you feel you have been discriminated against in an educational institution, file a complaint with the Office of Civil Rights at the Department of Education.

Back to Top

Filing Education-Related Complaints

Fraud, Waste or Abuse of Federal Educational Funds

The Department of Education's Office of the Inspector General (OIG) investigates fraud, waste or abuse of federal educational funds, including federal student aid.

You may contact the OIG by:

  • Calling 1-800-MIS-USED (1-800-647-8733). Hours of Operation: Monday, Wednesday, and Friday from 9 a.m. until 11 a.m. ET, and Tuesday and Thursday from 1 PM. until 3 PM. ET, except for federal holidays.
  • Downloading a hardcopy of the Hotline Complaint Form, and completing, mailing or faxing to:

           Inspector General's Hotline 
           Office of Inspector General
           U.S. Department of Education
           400 Maryland Avenue,S.W.
           Washington, D.C. 20202-1500
           Fax: (202) 245-7047

Financial Aid

Use the contact form from the Federal Student Aid's Ombudsman Group to help you resolve student loan complaints; they will work with you and the lender.

Special Education or Civil Rights

Office for Civil Rights enforces several Federal civil rights laws that prohibit discrimination in programs or activities that receive federal financial assistance from the Department of Education. Contact their office directly at 1-800-421-3481 or locate one of their enforcement offices.

School or College

Use this guide if you have a complaint against a specific school or college.

Back to Top

Locating School Records

Elementary through Postsecondary Schools

To locate your school records, contact your former school. Administrators at the school should be able to tell you how to get your records.

This locator can help you find a school or college. You can search for a public school, private school, or college by city, state, zip code, or by school name.

If the school you went to closed, use this state contacts page for help locating the appropriate school district or state higher education agency. They should be able to help you get your records.

Locating Financial Aid Records and Repayment of School Loans (Closed School)

If the school you went to closed and you have questions on repaying your loan, use these resources:

Back to Top

Do you need help?

Ask us any question about the U.S. government for free. We'll get you the answer, or we'll tell you where to find it.

What you think matters!