Hurricane Florence

Hurricane Florence has brought life-threatening conditions to parts of east coast of the United States. Follow instructions from state and local emergency officials in your area, and learn how to recover from the storm.

What to do After a Disaster

This infographic tells you what to do after a disaster.

Infographic showing what to do after a disaster.
  • What to do after a disaster: File an insurance claim for your home and flood insurance as soon as possible. Check on your neighbors. Call 911 if you are in need of rescue. Donate your time or money to support survivors.

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Emergency Food and Water After a Disaster

If you need emergency food and water after a disaster, find an open emergency shelter or listen to local radio or TV for other disaster feeding sites. You can also check with local agencies for food assistance. If the president has declared your area as a disaster zone, you may be able to get D-SNAP—short-term financial assistance for food.

If you’re in your home, follow guidelines for food safety after a power outage or flood.

Following a Flood:

  • Throw out any food and drink that may have been exposed to flood water. This includes foods in containers that are not waterproof, like those with screw-caps and pull tops, home-canned foods and cardboard boxes of juice, milk, and baby formula.

  • Clean and sanitize any undamaged, commercially-packaged, all-metal food cans and pouches, like those used for juice or tuna. That means:

    • Removing labels

    • Washing cans and pouches with soap and water, and rinsing with safe drinking water if available

    • Sanitizing by boiling cans and pouches for two minutes or soaking them for 15 minutes in a mixture of one cup household bleach to 5 gallons of water

    • Air-drying cans and pouches for at least one hour before opening or storing

    • Using them as soon as possible  

  • Wash, rinse, and sanitize pots and pans, dishes, and utensils either by boiling in water or soaking in a bleach/water solution.

  • Wash countertops and sanitize with a bleach/water solution that is allowed to air dry.

During and After Power Outages:

  • Keep refrigerator and freezer doors closed. With doors closed, refrigerated foods will stay safe to eat for four hours. Frozen foods in a packed freezer will stay safe for 48 hours.

  • Try to buy dry or block ice to keep foods cold if the power will be out for days. Fifty pounds of dry ice should keep a full, 18-cubic-foot freezer cold for two days.

  • You can eat or refreeze food that has remained at 40 degrees Fahrenheit or below or still has ice crystals.

  • Many foods will spoil in a refrigerator that’s been without power for four hours. These include most meat, poultry, fish, eggs, dairy, and deli items.

  • Follow these guidelines for refrigerated and frozen foods after a power outage.

Create Your Own Emergency Water Supply

If you need emergency water and can’t get bottled water, you can make safe drinking water by either boiling it or disinfecting it with bleach. Boiling water is the better choice because it kills more of the bacteria that can make you sick.

  • If the water is cloudy, let it settle and then filter it through a clean cloth or coffee filter.

  • Boil water for one minute. Let it cool before storing.

  • If you can’t boil it, add 8 drops (⅛ teaspoon) of 6% unscented household liquid bleach to a gallon of water. Stir it and let it sit for 30 minutes.

  • If you don’t have bleach, look in your medicine cabinet or first aid kit for iodine. Use five drops of 2% tincture of iodine for each quart of water. You can also use water purification tablets, found at pharmacies and sporting goods stores.

  • Store water in clean containers with covers.

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Returning Home After a Disaster

Wait to return to your property until local officials have declared that the area is safe.

Before you enter, check for safety hazards like loose power lines, gas leaks, and structural damage. Learn what else to check around your home and yard after a disaster. 

As clean-up begins, look for items requiring special disposal and get tips on how to safely clean up your home to prevent injury and illness.

Natural disasters can cause damage to records and heirloom treasures such as family papers, books, photographs, and other media. Find guidelines for saving family heirlooms and what to do with wet documents. Learn how to get replacement copies of your vital documents after a disaster.

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Disaster Relief Assistance

Apply for Individual Assistance

There are several ways to see if you qualify for financial assistance after a disaster:

Apply for a Disaster Recovery Loan

The Small Business Administration provides low-interest loans to help homeowners and small businesses recover from declared disasters. You can find out if you're eligible and apply online.

Tax Relief After a Disaster

Find out if you qualify for disaster relief on your federal taxes.

Complaints

If you have a complaint about disaster relief assistance, contact the Department of Homeland Security's Inspector General’s Office at 1-800-323-8603.

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Hurricane Florence Tools and Resources from Across the Federal Government

Many agencies across the federal government are providing tools and information for those in the path of Hurricane Florence. You can browse this list to help find programs or information that you might need. 

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Last Updated: September 15, 2018