Find various resources for people who are in Puerto Rico and information below for concerned family members.
We will continue to update this page as more information becomes available.
Agencia Estatal para el Manejo Emergencias y Administración Desastres (AEMEAD) - 787-724-0124
Puerto Rico Police Force- 787-343-2020
Cuerpo de Bomberos de Puerto Rico - 787-343-2330
American Red Cross - 787-757-8150
Autoridad de Acueductos y Alcantarillados (AAA) - 787-620-2482
Autoridad de Energía Eléctrica (AEE) - 787-521-3434
Transportation Department (DTOP) - 787-787-9918 and 787-225-1539
After major storms, rumors circulate and scammers may try to take advantage of you. Make sure you know what's real and what's fake. Check FEMA's rumor control information for trusted storm and recovery updates.
HUD Assistance for Victims
The Department of Housing and Urban Development (HUD) is offering foreclosure relief and other assistance to families living in the affected areas.
Federal funding is available to affected individuals in the following areas: of Aguas Buenas, Aibonito, Arecibo, Arroyo, Barceloneta, Barranquitas, Bayamón, Caguas, Canóvanas, Carolina, Cataño, Cayey, Ceiba, Ciales, Cidra, Coamo, Comerio, Corozal, Culebra, Dorado, Fajardo, Florida, Guayama, Guaynabo, Gurabo, Humacao, Jayuya, Juana Díaz, Juncos, Las Piedras, Loíza, Luquillo, Manatí, Maunabo, Morovis, Naguabo, Naranjito, Orocovis, Patillas, Ponce, Río Grande, Salinas, San Juan, San Lorenzo, Santa Isabel, Toa Baja, Toa Alta, Trujillo Alto, Utuado, Vega Alta, Vega Baja, Vieques, Villalba and Yabucoa..
Granting immediate foreclosure relief - HUD granted a 90-day delay on foreclosures and forbearance on foreclosures of Federal Housing Administration (FHA)-insured home mortgages. There are approximately 117,254 FHA-insured Puerto Rico homeowners living in these impacted municipalities.
Making mortgage insurance available - HUD's Section 203(h) program provides FHA insurance to disaster victims who have lost their homes and are facing the daunting task of rebuilding or buying another home. Borrowers from participating FHA-approved lenders are eligible for 100 percent financing, including closing costs.
Making insurance available for both mortgages and home rehabilitation - HUD's Section 203(k) loan program enables those who have lost their homes to finance the purchase or refinance of a house along with its repair through a single mortgage. It also allows homeowners who have damaged houses to finance the rehabilitation of their existing single-family home.
Read about these and other HUD programs designed to assist disaster victims.
The HUD Puerto Rico Field Office serves all of Puerto Rico and the U.S. Virgin Islands. They are open Monday through Friday from 8:00 AM to 4:30 PM ET.
Other Safety Information
Apply for disaster assistance. The quickest way to apply for federal disaster assistance is online through DisasterAssistance.gov. If you don't have access to the Internet, you can apply by phone. Call 1-800-621-3362.