Hurricane Maria

Find information and resources to recover from Hurricane Maria.

What's New

If You Are in Puerto Rico

Find various resources for people who are in Puerto Rico and information below for concerned family members.

We will continue to update this page as more information becomes available.

Emergency numbers

Shelters

Find a shelter in your area or on the American Red Cross' page.

Rumor Control

After major storms, rumors circulate and scammers may try to take advantage of you. Make sure you know what's real and what's fake. Check FEMA's rumor control information for trusted storm and recovery updates.

HUD Assistance for Victims

The Department of Housing and Urban Development (HUD) is offering foreclosure relief and other assistance to families living in the affected areas.  

Federal funding is available to affected individuals in the following areas: of Aguas Buenas, Aibonito, Arecibo, Arroyo, Barceloneta, Barranquitas, Bayamón, Caguas, Canóvanas, Carolina, Cataño, Cayey, Ceiba, Ciales, Cidra, Coamo, Comerio, Corozal, Culebra, Dorado, Fajardo, Florida, Guayama, Guaynabo, Gurabo, Humacao, Jayuya, Juana Díaz, Juncos, Las Piedras, Loíza, Luquillo, Manatí, Maunabo, Morovis, Naguabo, Naranjito, Orocovis, Patillas, Ponce, Río Grande, Salinas, San Juan, San Lorenzo, Santa Isabel, Toa Baja, Toa Alta, Trujillo Alto, Utuado, Vega Alta, Vega Baja, Vieques, Villalba and Yabucoa..

  • Granting immediate foreclosure relief - HUD granted a 90-day delay on foreclosures and forbearance on foreclosures of Federal Housing Administration (FHA)-insured home mortgages. There are approximately 117,254 FHA-insured Puerto Rico homeowners living in these impacted municipalities.

  • Making mortgage insurance available - HUD's Section 203(h) program provides FHA insurance to disaster victims who have lost their homes and are facing the daunting task of rebuilding or buying another home. Borrowers from participating FHA-approved lenders are eligible for 100 percent financing, including closing costs.

  • Making insurance available for both mortgages and home rehabilitation - HUD's Section 203(k) loan program enables those who have lost their homes to finance the purchase or refinance of a house along with its repair through a single mortgage. It also allows homeowners who have damaged houses to finance the rehabilitation of their existing single-family home.

Read about these and other HUD programs designed to assist disaster victims.

The HUD Puerto Rico Field Office serves all of Puerto Rico and the U.S. Virgin Islands. They are open Monday through Friday from 8:00 AM to 4:30 PM ET.

Find contact Information for HUD offices in Puerto Rico and the U.S. Virgin Islands.

Other Safety Information

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How to Locate Family and Help Hurricane Maria Survivors

We will continue to provide more information for friends and family members of those in Puero Rico and the U.S. Virgin Island as it becomes available.

How to Reach Your Family Members and Friends

  • Register on the American Red Cross Safe and Well website. It is a free public reunification tool that allows individuals and organizations to register and post messages to indicate that they are safe or to search for loved ones. Registrations and searches can be done directly on the website or by texting SAFE to 78876. Messages exist in both English and Spanish. To speak with someone at the American Red Cross concerning a missing friend or relative, please contact 1-800 RED CROSS

  • Write or call the Puerto Rico Federal Affairs Administration at maria1@prfaa.pr.gov or  202-800-3133. They are experiencing high email volume, please do not send more than one email unless the situation of your loved one has changed.

  • Call the Puerto Rican radio station WIPR 787-777-0940.

How to Make Donations

Social Media Accounts That Offer Up-To-Date Information in English

Social Media Accounts That Offer Up-To-Date Information in Spanish

FEMA Hiring Temporary Workers 

FEMA is currently hiring temporary workers in several locations across the United States and Puerto Rico to support hurricane response and recovery efforts. Find a list of available positions and how to apply.

Small Business Administration Hiring Temporary Workers

The Small Business Administration is hiring for a variety of temporary positions to assist with hurricane disaster activity. Learn more about the available job openings and how to apply.

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If You Are in the U.S. Virgin Islands

Shelters and Other Safety Information

To find shelters near you, download the FEMA app on Google Play or on iOS or visit the American Red Cross' page.

Social Media Accounts That Offer Up-To-Date Information

 

Other Safety Information

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Find Out If You're Eligible and How to Apply for Disaster Assistance

St. John, St. Thomas, St. Croix, and some counties in Texas, and Florida, and some municipalities in Puerto Rico are eligible for individual disaster assistance. 

There are several ways to see if you qualify for financial assistance:

Currently, the application process is much faster online. If you have access to the Internet, apply that way. The toll-free telephone numbers will operate from 7 a.m. to 10:00 p.m. (local time) seven days a week until further notice.

Other Forms of Financial Assistance

After a disaster there are several forms of financial assistance you might qualify for. Find out about SBA disaster recovery loans, disaster unemployment assistance and other types of assistance

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Do you need help?

Ask us any question about the U.S. government for free. We'll get you the answer or tell you where to find it.

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