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How to Buy and Use Medicine

Get answers to common questions about buying and using medications, such as ways to get help with prescription drug costs and the steps to file complaints about medicine and medical products.

Help with Prescription Drug Costs

Programs from government agencies and pharmaceutical companies can help you pay for prescription drugs. Check with each program to find out if you’re eligible and how to apply.

Find Programs to Help With Prescription Drug Costs

Get Help Choosing the Right Program for You

If you need additional help finding the right patient assistance program for you, or you want to make a complaint about a program, contact RXAssist.

Complaints About Medicine and Medical Products

The U.S. Food and Drug Administration (FDA) handles consumer complaints about medications, dietary supplements, and medical products.

If you or someone in your family had an adverse reaction to a medical product:

Pet Medication Problems

Some dogs or cats may have adverse reactions to medication or medical devices. Know your options: 

  • If your pet is in immediate danger, call your veterinarian.
  • You can call and leave a message with the FDA’s Center for Veterinary Medicine at 1-888-FDA-VETS or 1-888-332-8387.
  • For a faster response send an email to FDA's Center for Veterinary Medicine at

File a Complaint About an Online Pharmacy

If you suspect an online pharmacy is fake, report it to the U.S. Food and Drug Administration (FDA) and the Drug Enforcement Administration (DEA).

Dietary Supplements

The FDA regulates dietary supplements such as vitamins and herbs as well as food products.

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Last Updated: February 16, 2023