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How to Buy and Use Medicine

Get answers to common questions about buying and using medications, such as ways to get help with prescription drug costs and the steps to file complaints about medicine and medical products.

Help with Prescription Drug Costs

Programs from government agencies and pharmaceutical companies can help you pay for prescription drugs. Check with each program to find out if you’re eligible and how to apply.

Find Programs to Help With Prescription Drug Costs

Get Help Choosing the Right Program for You

If you need additional help finding the right patient assistance program for you, or you want to make a complaint about a program, contact RXAssist.

Complaints about Medicine and Medical Products

The U.S. Food and Drug Administration (FDA) manages consumer complaints about medicines, dietary supplements, and medical devices.

If you or someone in your family had an adverse reaction to a medical product:

Pet Medication Problems

Some dogs or cats may have adverse reaction to medication or problems with a medical device. You have several options:

File a Complaint About an Online Pharmacy

If you suspect an online pharmacy is fake, report it to the U.S. Food and Drug Administration (FDA) and the Drug Enforcement Administration (DEA).

Tracking Potentially Dangerous Medication

The FDA Adverse Event Reporting System (FAERS) database tracks information from reports about problems associated with medical products. The FDA releases quarterly reports based on information from FAERS to help medical professionals and the public learn about potential safety issues with specific medical products.

Dietary Supplements

The FDA regulates dietary supplements such as vitamins and herbs as food products.

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Last Updated: April 13, 2021