Help with Prescription Drug Costs
What help is available?
Am I eligible?
The requirements for each program vary by state. Your state human services agency or your local health center will determine your eligibility.
How do I apply?
Your state human services agency or local health center will be able to help you with the application process. Applications and requirements vary in states and cities.
How do I complain/where do I call for extra help?
If you need additional help finding the right program for you, or you want to make a complaint about a program, contact RXAssist.
Is there anything else I need to know?
Contact the pharmaceutical companies that make your prescription drugs or devices, and ask for any low-cost options, samples, or discounts,
Learn more about finding generic drugs to lower your costs.
Complaints about Medicine and Medical Products
The U.S. Food and Drug Administration (FDA) manages consumer complaints about medicines, dietary supplements, and medical devices.
If you or someone in your family had an adverse reaction to a medical product:
- Call 911 if you are experiencing an emergency
- Report an adverse reaction to a medication or other medical product:
Pet Medication Problems
Some dogs or cats may have adverse reaction to medication or problems with a medical device. You have several options:
File a Complaint About an Online Pharmacy
If you suspect an online pharmacy is fake, report it to the U.S. Food and Drug Administration (FDA) and the Drug Enforcement Administration (DEA).
Tracking Potentially Dangerous Medication
The FDA Adverse Event Reporting System (FAERS) database tracks information from reports about problems associated with medical products. The FDA releases quarterly reports based on information from FAERS to help medical professionals and the public learn about potential safety issues with specific medical products.
The FDA regulates dietary supplements such as vitamins and herbs as food products.
Imported Prescription Medicine for Personal Use
In most cases, it is illegal to ship or mail a prescription medication to the U.S. for personal use because drugs in other countries have not been properly evaluated or approved by the FDA.
Bringing Medication into the U.S.
Bringing Your Medications into a Foreign Country
Before Your Trip
- Check the website of the U.S. Embassy or consulate located in the country you are traveling to, or contact them by phone to learn more about that foreign government’s policy.
- Check the website of the foreign country you will be visiting under the travelers or visitors section for guidance or restrictions on the importing of medication or medical devices for personal use.
- You can also contact the foreign country’s consulate located in the U.S. and closest to your state.
Do you need help?
Ask us any question about the U.S. government for free.
We'll get you the answer or tell you where to find it.
Last Updated: March 22, 2019