State and Local Consumer Agencies in Maine

Get advice, help with complaints, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Bureau of Consumer Credit Protection

Website:

Phone Number:

207-624-8527

Toll Free:

1-800-332-8529

Maine Attorney General's Office

Website:

E-mail:

consumer.mediation@maine.gov

Phone Number:

207-626-8849

Toll Free:

1-800-436-2131

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Bureau of Financial Institutions

Website:

Phone Number:

207-624-8570

Toll Free:

1-800-965-5235

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Bureau of Insurance

Website:

E-mail:

Insurance.PFR@maine.gov

Phone Number:

207-624-8475

Toll Free:

1-800-300-5000

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Department of Professional and Financial Regulation

Website:

Phone Number:

207-624-8551

Toll Free:

1-877-624-8551

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Maine Public Utilities Commission, Augusta, ME

Website:

E-mail:

maine.puc@maine.gov

Phone Number:

207-287-3831

Toll Free:

1-800-452-4699

TTY:

1-800-437-1220

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