Consumer Protection Offices
City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide
educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
State Consumer Protection Offices
Maryland Office of the Attorney General
410-528-8662 (Consumer Mediation)
410-576-6550 (Consumer Information)
410-528-1840 (Medical billing complaints)
1-877-261-8807 (Health plan decision appeals)
Regional Consumer Protection Offices
Maryland Attorney General's Office - Eastern Shore
Maryland Attorney General's Office - Prince George
Maryland Attorney General's Office - Southern Maryland
Maryland Attorney General's Office - Western Maryland
County Consumer Protection Offices
Howard County Office of Consumer Affairs
Montgomery County Office of Consumer Protection
240-777-3681 (Tip Line)
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
Maryland Department of Labor, Licensing and Regulation
410-230-6077 (Consumer Services)
Maryland Insurance Administration
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
Maryland Office of the Attorney General, Baltimore, MD
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Maryland Public Service Commission