State and Local Consumer Agencies in Maryland

Get advice, help with complaints, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Maryland Office of the Attorney General

Website:

E-mail:

consumer@oag.state.md.us

Phone Number:

410-528-8662 (Consumer Mediation)

Toll Free:

1-888-743-0023 (Switchboard)

TTY:

410-576-6372

Back to Top

Regional Consumer Protection Offices

Maryland Attorney General's Office - Eastern Shore

Website:

E-mail:

consumer@oag.state.md.us

Phone Number:

410-713-3620

TTY:

410-576-6372 (Baltimore office)

Maryland Attorney General's Office - Prince George

Website:

E-mail:

consumer@oag.state.md.us

Phone Number:

301-386-6200

TTY:

410-576-6372 (Baltimore office)

Maryland Attorney General's Office - Southern Maryland

Website:

E-mail:

consumer@oag.state.md.us

Phone Number:

301-274-4620

Toll Free:

1-866-366-8343

TTY:

410-576-6372 (Baltimore office)

Maryland Attorney General's Office - Western Maryland

Website:

E-mail:

consumer@oag.state.md.us

Phone Number:

301-791-4780

TTY:

410-576-6372 (Baltimore office)

Back to Top

County Consumer Protection Offices

Howard County Office of Consumer Affairs

Website:

E-mail:

consumer@howardcountymd.gov

Phone Number:

410-313-6420

Montgomery County Office of Consumer Protection

Website:

E-mail:

ConsumerProtection@montgomerycountymd.gov

Phone Number:

240-777-3636

TTY:

240-773-3556

Back to Top

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Department of Labor, Licensing and Regulation

Website:

E-mail:

CFRComplaints@dllr.state.md.us

Phone Number:

410-230-6077 (Consumer Services)

Toll Free:

1-888-784-0136

Back to Top

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Insurance Administration

Website:

Phone Number:

410-468-2000

Toll Free:

1-800-492-6116

TTY:

1-800-735-2258

Back to Top

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Maryland Office of the Attorney General, Baltimore, MD

Website:

E-mail:

securities@oag.state.md.us

Phone Number:

410-576-6360

Toll Free:

1-888-743-0023

TTY:

410-576-6372

Back to Top

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Maryland Public Service Commission, Baltimore, MD

Website:

Phone Number:

410-767-8000

Toll Free:

1-800-492-0474

TTY:

1-800-201-7165

Back to Top

What you think matters!