Skip to main content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it’s official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

SSL

This site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

State and Local Consumer Agencies in Michigan

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Michigan Office of the Attorney General

Website:

Email:

cp_email@mi.gov

Phone Number:

517-335-0855

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Michigan Department of Insurance and Financial Services, Lansing, MI

Website:

Email:

difs-info@michigan.gov

Phone Number:

517-284-8800

Toll Free:

1-877-999-6442

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Michigan Department of Insurance and Financial Services, Lansing, MI

Website:

Email:

difs-ins-info@michigan.gov

Phone Number:

517-284-8800

Toll Free:

1-877-999-6442

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Michigan Department of Licensing and Regulatory Affairs

Website:

Email:

LARA-CSCL-Securities-Audit@michigan.gov

Phone Number:

517-335-5237

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Michigan Public Service Commission

Website:

Phone Number:

517-284-8100

Toll Free:

1-800-292-9555

Share This Page:
Top