State and Local Consumer Agencies in Missouri

Get advice, help with complaints, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Missouri Office of the Attorney General

Website:

E-mail:

consumer.help@ago.mo.gov

Phone Number:

573-751-3321

Toll Free:

1-800-392-8222 (MO, Hotline)

Back to Top

Regional Consumer Protection Offices

Missouri Office of the Attorney General - Cape Girardeau

Website:

E-mail:

consumer.help@ago.mo.gov

Phone Number:

573-290-5679

Toll Free:

1-800-392-8222 (Consumer Protection Hotline)

Missouri Office of the Attorney General - Kansas City

Website:

E-mail:

consumer.help@ago.mo.gov

Phone Number:

816-889-5000

Toll Free:

1-800-392-8222 (Hotline)

Missouri Office of the Attorney General - Springfield

Website:

E-mail:

consumer.help@ago.mo.gov

Phone Number:

417-895-6567

Toll Free:

1-800-392-8222 (Consumer Protection Hotline)

Missouri Office of the Attorney General - St Louis

Website:

E-mail:

consumer.help@ago.mo.gov

Phone Number:

314-340-6816

Toll Free:

1-800-392-8222 (Consumer Protection Hotline)

Back to Top

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Division of Finance

Website:

E-mail:

finance@dof.mo.gov

Phone Number:

573-751-3242

Back to Top

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Department of Insurance, Financial, and Professional Registration

Website:

E-mail:

consumeraffairs@insurance.mo.gov

Toll Free:

1-800-726-7390

TTY:

573-526-4536

Back to Top

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Missouri Office of the Secretary of State, Jefferson City, MO

Website:

E-mail:

securities@sos.mo.gov

Phone Number:

573-751-4136

Toll Free:

1-800-721-7996

Back to Top

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Missouri Public Service Commission, Jefferson City, MO

Website:

E-mail:

pscinfo@psc.mo.gov

Toll Free:

1-800-392-4211

TTY:

1-866-735-2460

Back to Top

What you think matters!