State and Local Consumer Agencies in New Jersey

Get advice, help with complaints, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

New Jersey Department of Law and Public Safety, Newark, NJ

Website:

E-mail:

askconsumeraffairs@dca.lps.state.nj.us

Phone Number:

973-504-6200

Toll Free:

1-800-242-5846

TTY:

973-504-6588

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County Consumer Protection Offices

Bergen County Office of Consumer Protection

Website:

Phone Number:

201-336-6400

Burlington County Office of Consumer Affairs/Weights & Measures

Website:

E-mail:

consumer@co.burlington.nj.us

Phone Number:

609-265-5054 (Consumer Affairs)

Cape May County Consumer Affairs

Website:

E-mail:

consumer@co.cape-may.nj.us

Phone Number:

609-886-2903

Cumberland County Department of Consumer Affairs

Website:

Phone Number:

856-455-8526 ext. 490

Essex County Division of Consumer Services

Website:

Phone Number:

973-395-8350

Gloucester County Office of Consumer Affairs and Weights & Measures

Website:

Phone Number:

856-384-6855

Hudson County Division of Consumer Affairs

Website:

E-mail:

hcdca@hcnj.us

Phone Number:

201-795-6295

Hunterdon County Office of Consumer Affairs

Website:

Phone Number:

908-806-5174

Mercer County Office of Consumer Affairs

Website:

Phone Number:

609-989-6671

Middlesex County Division of Consumer Affairs and Weights & Measures

Website:

E-mail:

consumer@co.middlesex.nj.us

Phone Number:

732-745-3875 (Consumer Affairs)

Monmouth County Department of Consumer Affairs

Website:

E-mail:

consumeraffairs@co.monmouth.nj.us

Phone Number:

732-431-7900

Ocean County Department of Consumer Affairs

Website:

E-mail:

OceanCountyConsumerAffairs@co.ocean.nj.us

Phone Number:

732-929-2105

Passaic County Department of Consumer Protection and Weights & Measures

Website:

Phone Number:

973-305-5750

Union County Department of Public Safety

Website:

Phone Number:

908-654-9840

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City Consumer Protection Offices

Nutley Consumer Affairs

Website:

Phone Number:

973-284-4976

Secaucus Department of Consumer Affairs

Website:

Phone Number:

201-330-2008

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

New Jersey Department of Banking and Insurance, Trenton, NJ

Website:

Phone Number:

609-292-7272

Toll Free:

1-800-446-7467

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

New Jersey Department of Banking and Insurance Consumer Center, Newark, NJ

Website:

Phone Number:

973-648-4713

Toll Free:

1-800-446-7467

New Jersey Department of Banking and Insurance, Trenton, NJ

Website:

Phone Number:

609-292-7272

Toll Free:

1-800-446-7467

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

New Jersey Department of Law and Public Safety, Newark, NJ

Website:

E-mail:

Askbureauofsecurities@dca.lps.state.nj.us

Phone Number:

973-504-3600

Toll Free:

1-866-446-8378 (NJ)

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Board of Public Utilities

Website:

Phone Number:

609-341-9188

Toll Free:

1-800-624-0241

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