State and Local Consumer Agencies in Washington

Get advice, help with complaints, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Washington Office of the Attorney General

Website:

Phone Number:

206-464-6684

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

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Regional Consumer Protection Offices

Bellingham Regional Office of the Attorney General

Website:

Phone Number:

360-676-2037

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

Kennewick Regional Office of the Attorney General

Website:

Phone Number:

509-734-7285

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

Seattle Regional Office of the Attorney General

Website:

Phone Number:

206-464-7744

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

Spokane Regional Office of the Attorney General

Website:

Phone Number:

509-456-3123

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

Tacoma Regional Office of the Attorney General

Website:

Phone Number:

253-593-5243

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

Vancouver Office of the Attorney General

Website:

Phone Number:

360-759-2100

Toll Free:

1-800-551-4636

TTY:

1-800-833-6388

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Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Washington Department of Financial Institutions, Olympia, WA

Website:

Phone Number:

360-902-8700

Toll Free:

1-877-746-4334

TTY:

360-664-8126

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Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Office of the Insurance Commissioner

Website:

Phone Number:

360-725-7080

Toll Free:

1-800-562-6900

TTY:

360-586-0241

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Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Washington Department of Financial Institutions, Olympia, WA

Website:

Phone Number:

360-902-8760

Toll Free:

1-877-746-4334

TTY:

360-664-8126

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Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Utilities and Transportation Commission

Website:

E-mail:

consumer@utc.wa.gov

Phone Number:

360-664-1120

Toll Free:

1-888-333-9882

TTY:

360-586-8203

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