Where to file a complaint about your car

Learn where to file a complaint about your car if you cannot get your issue resolved with the dealer, auto loan company, or manufacturer. 

The federal or state agency you contact will depend on the nature of your complaint. Some agencies will investigate your complaint. Others accept complaints so they can file a case against the company in the future.

 
Car complaintFile your complaint with
Deceptive car ads or dealers
Auto repair shopsYour state consumer protection agency
Car rentals
Auto loans or paymentsThe Consumer Financial Protection Bureau
Car warrantyYour state's attorney general. (If you bought a used car from a private owner, the warranty may not be valid.)
Safety issues related to cars, child car seats, or tiresThe National Highway Traffic Safety Administration

 

LAST UPDATED: August 15, 2024

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