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Please see an important message about coronavirus and stimulus package questions below.

Go Online for Coronavirus and Stimulus Information

Agents do not have information about stimulus checks and cannot help if there’s a problem with yours. 

For all questions related to the coronavirus, please use the following links. Agents do not have additional information.'s Contact Center’s live agents can help you locate information on federal agencies, programs, benefits, services, and more. If they can't answer your question directly, they will direct you to the government agency that can.

How and When to Call Us

Stimulus Check Information: Please don't call. We’re sorry but our agents do not have any information about stimulus checks and cannot help if there’s a problem with yours. Please go online to the IRS for information about coronavirus stimulus checks.

For other topics, the telephone line is available between 8:00 AM and 8:00 PM ET, Monday through Friday, except federal holidays.

Call us toll-free at 1-844-USA-GOV1 (1-844-872-4681). Wait times may be long.

Scam alert--please note: If you received a call from this phone number and you’ve never previously contacted us, that call was not from We’ve received reports that scammers sometimes use our phone number on caller ID. This is called spoofing, and it’s illegal. Please don’t answer these calls.'s information specialists cannot take complaints about spoofed calls. But you can report them directly to the Federal Communications Commission (FCC).

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Last Updated: May 10, 2021