U.S. Passport Problems

Find information about lost U.S. passports, denied applications, and more.

Children's Passport Issuance Alert Program

The U.S. Department of State's Children's Passport Issuance Alert Program (CPIAP) notifies the parent or guardian of participating children whenever an application for a U.S. Passport is submitted in their name and verify whether the parent(s) approve this passport being issued.  You must be the legal parent or guardian of each child under the age of 18 to enroll in the program.

This program does not limit the issuance of a passport, nor does it track or restrict its use.

Contact the Department of State's Office of Children's Issues to get more information or review a list of  frequently asked questions about the program. 

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Denial of a U.S. Passport Application

There are a number of reasons why the U.S. Department of State can deny your U.S. Passport application or renewal, including:

  • Being subject to foreign extradition requests - handing over (a person accused or convicted of a crime) to the foreign state or country in which the crime was committed.
  • Certain court orders and declarations
  • If a previous passport was revoked 
  • Defaulted on an assistance loan from the Department of State. You must repay this loan first, or arrange to do so.
  • If you owe child support.
  • Minors involved in custody disputes.

If you are behind on your child support payments, you must reach agreements with the appropriate child support agency in each state where you owe more than $2,500 in child support. Your passport application or renewal will be processed once you pay the debt or make an arrangement to do so. Then the denial request is withdrawn by the state.

Note: This process takes approximately two to three weeks and the Department of State only holds denied applications for 90 days. After 90 days, a new passport application and fee payment will be required. Contact the U.S. Department of Health and Human Services' Office of Child Support Enforcement if you have any questions.

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Finding Lost or Stolen Foreign or U.S. Passport

If you find a U.S. Passport in the United States, mail the passport to:

U.S. Department of State
4th Floor
1150 Passport Services PL
Dulles, VA 20189-1150

If you find a U.S. passport while abroad, return the passport to the nearest U.S. Embassy or Consulate.

If you find a foreign passport in the U.S., return the passport to the issuing country's embassy or consulate.

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Report and Replace a Lost or Stolen Passport

You must report the loss or theft of an American passport immediately.

Note: Once you have reported your passport lost or stolen, it is invalidated by the State Department. It cannot be used if it is found.

If you are outside of the U.S., contact your nearest U.S. Embassy or Consulate to replace your lost or stolen passport.

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Last Updated: February 28, 2017

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