U.S. Passport Fees, Facilities or Problems
Find information about lost or stolen U.S. passports, children's passport alert program, fees, local passport offices, denied applications and restrictions on a passport.
Find a Passport Facility or Location
Once you’ve completed the application, if you have to take your application to a passport facility in person:
- Locate a local passport acceptance facility - This can be a post office, some public libraries or clerk of court office. Some facilities require an appointment or have limited hours.
- Locate a regional passport agency - These are Department of State offices that can process expedited passport applications. An appointment is required. There are two options for making an appointment:
Find out what forms of payment the facility accepts. Remember to bring the following:
If you are a U.S. citizen living abroad and need a passport, contact a U.S. Embassy or consulate for information on how to apply for your passport. Expedited processing is not available when applying from outside the U.S.
Fees for renewing or getting a new passport depend on several factors such as if you are just getting a passport card or if you opt for expedited service. The passport application fee and the execution fee are non-refundable. They are collected and retained by law even if a passport is not issued.
If you are outside the U.S. and are renewing or applying for a new passport, ask your nearest U.S. Embassy or consulate what forms of payment they are able to accept.
Children's Passport Issuance Alert Program
The U.S. Department of State's Children's Passport Issuance Alert Program (CPIAP) notifies the parent or guardian of participating children whenever an application for a U.S. Passport is submitted in their name and verify whether the parent(s) approve this passport being issued. You must be the legal parent or guardian of each child under the age of 18 to enroll in the program.
This program does not limit the issuance of a passport, nor does it track or restrict its use.
Contact the Department of State's Office of Children's Issues to get more information or review a list of frequently asked questions about the program.
Name Change or Correction for a Passport
If you have changed your name due to marriage, divorce, or some other legal reason, you will need to get a new passport to reflect the name change.
Documents to Support the Name Change
See Change or Correct a Passport for more information.
Passports Issued with an Error
If you live outside of the U.S., contact your nearest U.S. Embassy.
Denial of a U.S. Passport Application
There are a number of reasons why the U.S. Department of State can deny your U.S. Passport application or renewal, including:
Finding Lost or Stolen Foreign or U.S. Passport
If you find a U.S. Passport in the United States, mail the passport to:
U.S. Department of State
Consular Lost and Stolen Passport Unit
1150 Passport Services Place
Dulles, VA 20189-1150
If you find a U.S. passport while abroad, return the passport to the nearest U.S. Embassy or consulate.
If you find a foreign passport in the U.S., return the passport to the issuing country's embassy or consulate.
Report and Replace a Lost or Stolen Passport
You must report the loss or theft of an American passport immediately.
- To report your passport is lost or has been stolen, you have three options:
- Find information on how to replace your lost or stolen passport.
- If you are traveling within three weeks, you will need to make an appointment to replace your passport in person at a regional passport facility or center. You will need to bring proof of travel and forms DS-11 and DS-64.
Note: Once you have reported your passport lost or stolen, it is invalidated by the State Department. It cannot be used if it is found.
If you are outside of the U.S., contact your nearest U.S. Embassy or consulate to replace your lost or stolen passport.
The U.S. Department of State revokes passports that were:
- Obtained illegally or through fraud
- Altered or misused
- Issued to people whose Certificate of Citizenship or Naturalization was canceled
Your U.S. passport may also be revoked or denied if the IRS reports to the State Department that you have a seriously delinquent tax debt.
You must surrender a revoked passport immediately.
Restrictions on a U.S. Passport
The U.S. Department of State cannot tell American citizens whether they may travel to certain countries, but can restrict the use of a U.S. Passport for travel there. In certain countries, you must get permission to enter or engage in certain activities. Contact the National Passport Information Center (or a U.S. Embassy or Consulate if abroad) to find out which agency grants this permission.
Traveling to Cuba
American citizens must get permission to visit Cuba, including if they travel through another country, from the Office of Foreign Assets Control in the Department of the Treasury. Contact by email at firstname.lastname@example.org, or call 1-800-540-6322 (1-202-622-2480 from abroad) for help and information. Also, check the U.S. Embassy in Cuba website.
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Last Updated: June 3, 2019