Get help paying for phone and internet service

Lifeline is a federal program that helps people with a low income get discounted telephone or internet service. Learn about eligibility, applying, and getting help with your service.

Find out if you are eligible for Lifeline

Lifeline can help pay for your landline or cell (wireless) phone service. You can also get help with your internet bill. Eligibility for Lifeline is based on your income and household size or if you receive benefits from a federal assistance program.

Find out if you qualify for internet or phone bill assistance through Lifeline.

How to apply for Lifeline

Learn how to apply for Lifeline online, by mail, or through a phone or internet company.

If you apply online or by mail, you may need to prove you are eligible based on age, income, address, and more. Find out what documents can help prove your Lifeline eligibility and how to submit them.

Get help with or file a complaint about your Lifeline service

Contact the Lifeline Support Center if you have an issue with your Lifeline service. For other issues or to file a complaint about your service, you may need to contact your phone company instead.