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Get help paying for phone and internet service

Lifeline helps individuals and families with a low income get discounted telephone or internet service. Learn if you are eligible, how to apply, and how to get help with your service.

Find out if you are eligible for Lifeline

Lifeline can help pay for your landline, cell (wireless) phone, or internet service. You may be eligible for Lifeline based on your income and household size or if you receive benefits from a federal assistance program.

See how to qualify for Lifeline.

How to apply for Lifeline

Learn how to apply for Lifeline online, by mail, or through a phone or internet company.

If you apply online or by mail, you may need to prove you are eligible based on age, income, address, and more. See the documents that can help prove your Lifeline eligibility and how to submit them.

Get help with or file a complaint about your Lifeline service

Contact the Lifeline Support Center if you have an issue with your Lifeline service. For other issues or to file a complaint about your service, you may need to contact your phone company instead.

LAST UPDATED: December 8, 2023


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