Our blog 2021 | USAGov

Learn about the priorities, research, challenges, and great discoveries that shape the way USAGov connects people with government services and programs. Select year and/or month to see the blog entries from the selected year/month.

Three Ways USAGov Outreach Can Help with Your Agency's Next Campaign

Image of two women in a modern office, one holding a tablet and gesturing, the other at a desk with a computer, coffee cup, and succulent plant.

USAGov’s mission is to make government information accessible and easy to understand. To help fulfill that mission, our Outreach team builds and grows relationships with agency partners, supporting their public engagement campaigns to reach more people.

📅 November 17, 2021

For over a decade, USA.gov and USAGov en Español have used Twitter to reach the public and amplify information for our agency partners.

When the Federal Trade Commission and Social Security Administration asked us to help them disseminate information about National Consumer Protection Week (NCPW) in March, we knew hosting Twitter chats would be a powerful way to work with our agency partners to help protect people from scams.

📅 July 13, 2021

Image of an "A-Z Index of U.S. Government Departments and Agencies" page, featuring an alphabetical index from A to W, a search bar for federal agencies, and text about finding contact information.

Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics.

📅 June 8, 2021

2020 posed an interesting challenge for the USAGov outreach team. We needed to focus on getting the latest pandemic information to the public, and we wanted to collaborate with agency experts to promote other timely and important topics too.

📅 May 4, 2021