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Most people have probably used search filters on e-commerce sites to select different options to narrow down search results. Now SearchGov is offering the same flexibility to federal websites, giving their users control over the amount of detail they get in their search results.

As we shared in our 20th anniversary post, people have come to USAGov en Español since 2003 for official, trusted government information and services in Spanish. The site was created as a counterpart to USA.gov (then known as FirstGov.gov) and in response to Executive Order 13166 to improve access to services for people with limited English proficiency (LEP).

We’re excited to celebrate USAGov en Español’s 20th anniversary this month. Since 2003, the site has been a trusted guide to government information and services for Spanish speakers. It continues to:

USAGov works to make it easier to find and understand government benefits, programs, and information. 

People often come to us wanting to report scams but don’t know which kind of scam should be reported to which agency. And many experience emotional harm as a result of being scammed. USAGov’s usability (UX) team kept this in mind as we developed a pared-down process for our visitors to easily report a scam. 

Project handoffs are not simple. Teams have their own cultures and work styles. Without planning, a project could lose institutional memory, time, quality, and funding when it passes from one team to the next.